The way people shop in stores has changed radically over the last decade. Customers are more attentive and independently informed about products. Market trends are changing faster and, above all, online shops have put physical stores under pressure. The main task of shop managers is to intercept customer needs and monitor the appeal and efficiency of their stores, because only in this way can they maximize the impact of products and control the performance of their stores. Theft in shops and warehouses are further items to be taken into account in order to avoid damaging losses to their business; here too proactive solutions are needed that allow to foil possible criminal actions in real time.